We are committed to providing our customers with a seamless and reliable shipping experience. To ensure transparency and clarity regarding our shipping procedures, we have outlined our shipping policy below.
1. Shipping Carrier
We exclusively utilize United Parcel Service (UPS) as our primary shipping carrier for both domestic and international orders. UPS is a trusted and efficient shipping provider known for its dependable service.
2. Shipping Rates
We adhere to UPS's standard shipping rates for all our shipments. These rates are subject to change by UPS and may vary based on factors such as package size, weight, delivery location, and shipping service level. As such, the shipping cost for your order will be calculated during the checkout process and will reflect the current UPS rates.
3. Domestic Shipping (United States)
For domestic shipments within the United States, we rely on UPS to ensure swift and secure delivery. The shipping time and cost may vary based on the chosen UPS service level, including options such as Ground, 2nd Day Air, or Next Day Air.
4. International Shipping
For our valued international customers, we also employ UPS for shipping services. Shipping rates for international orders are determined by UPS and may differ depending on the destination country and the chosen service level, such as UPS Worldwide Express, UPS Worldwide Saver, or UPS Standard. Please note that international shipments may be subject to customs fees, duties, and taxes, which are the responsibility of the recipient.
5. Order Processing and Shipping Times
We strive to process and ship orders promptly. However, the time it takes to process an order and the estimated delivery date may vary based on factors such as product availability, shipping destination, and UPS's specific service level. We will provide you with tracking information once your order has been shipped to allow you to monitor its progress.
6. Shipping Address
Please ensure that you provide an accurate and complete shipping address at the time of order placement. We are not responsible for any delivery issues or delays resulting from inaccurate or incomplete address information.
7. Shipment Tracking
You will receive an email with tracking information once your order has been shipped. This will enable you to monitor the progress of your shipment in real-time.
8. Shipping Inquiries
If you have any questions or concerns regarding your shipment, please feel free to contact our customer support team. We are here to assist you and address any shipping-related inquiries you may have.
9. Shipping Restrictions
Please note that certain products may be subject to shipping restrictions or regulations. It is your responsibility to be aware of any such restrictions and to comply with them.
While we work diligently to ensure the safe and secure delivery of your order, we are not liable for any loss, damage, or theft that may occur after the order has been shipped. We recommend reaching out to UPS's customer service for any shipping-related claims or issues.
This shipping policy is subject to change, and any modifications will be posted on our website. By placing an order with us, you acknowledge and agree to our shipping policy. If you have any further questions or concerns about our shipping procedures, please do not hesitate to contact us.
Thank you for choosing us. We look forward to serving you and providing you with the best possible shipping experience.